Your Report will not save nor open, you get an Excel Spreadsheet instead.

If you are not being prompted to Open or Save the report when you click on Download please follow these steps.


1)      Double-click on My Computer

2)      Select Tools then Folder Options form the menu bar

3)      Now select folder tab that reads File Types

4)      Scroll down through the programs until you find XLS

5)      Once it is found & highlighted, select the Advanced tab on the bottom of the page

6)      At the bottom of this box you will see three options with check boxes next to them       

a.       Make sure the first Confirm Open after Download is checked

b.      Make sure that the next two boxes are unchecked


            Click OK, and then Close.