How can I select the record in the Referral Table that matches my Tickler item?

Once the Tickler page is open do the following to select the specific record in the Referrals table that matches the Tickler item:

  1. Select the desired record by clicking the line number at the left side.  
  2. Leave the Tickler page open and switch to the Referrals List page.
  3. Click the TICKLER navigation button at the top of the Referrals List page.  This will instantly filter the records to select the matching record in the table.

Clicking the TICKLER CANCEL button will unfilter the Referrals List page.

Can I view Tickler Records for all users?

Yes.  Once the page is open, click SEARCH and use the fields in the search page to filter the records as needed.  By not selecting a specific name in the Who Field you are filtering for all records and not a specific name.

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What is a Tickler Report?

Video Tutorials are available for the Tickler Page

The Tickler Report is basically your Personal Assistant.  Tickler=Reminder.  When you set up a ToDo item you are telling the system that on a SPECIFIC DATE you need to complete a SPECIFIC TASK.  That task may be an AutoPilot, a reminder to fax, call, email…..or just simply to check on a file.  In creating a Tickler Report we have taken the sticky-note and calendar reminders away from your daily grind!

So in the morning when you boot up and while you sip on your cup of Joe PRINT your Tickler Report and see what the day has in-store for you!

When you see AUTOPILOT you KNOW you need to check your AP Folder and send your items for that day.  When you see RESPONSE you KNOW you are waiting to hear from Agent’s so you can check your RESPONSE folder and see if they have replied. 

When you mark and item complete it will be removed from your Tickler Report.  When you send your AP’s they will be removed from your Tickler Report.  When you process Responses they will be removed from your Tickler Report. 

Now if you do not get to an item it will still be on your Tickler Report the next morning.   This page lists all ToDo items that are on or before the Cut-Off Date where the Completed field = FALSE.  

If you prefer you can also set your Tickler Report to open when you login.  Simply go to your User Profile in the Utility Settings and where it says ‘Do you want your Tickler to open each time you login?’ Click YES.

This is the same page that is opened using the ‘Tickler’ link in the Referrals List page.  The difference is that by opening this page from the Main Menu, the page will remain open until you manually close it.  If this page is opened from the link in the Referrals List page it is subject to being closed automatically as soon as you click a different link and open another page.  For example, if you open the Tickler page from the Referrals List page but then click the Notes link, the Tickler page will be closed and the Notes page will open.

How do I delete a Tickler item, or multiple items?

Open your Tickler page by clicking on the Tickler link on the left-hand side of your main referral pageTo Delete One Specific Tickler item

  • Select that Tickler item
  • Click the RED DELETE button at the top of the page
  • Scroll to the bottom of the page and click the Delete Current Record button

 

To delete multiple records

Open you Tickler page by clicking on the Tickler link on the left-hand side of your main referral page

  • Click the RED DELETE MULTIPLE button located at the top of the page
  • Enter the parameters you wish for deletion
  • When the records are displayed scroll to the bottom of the page and click the DELETE NOW button

Want Your Tickler Page Open All Day?

Want to open the Tickler page and keep it open throughout the day?  You can open it from the ReloSpec Main Menu page (instead of with the link on the Referrals List page) and it will open and stay open until you manually close it.