common name look up error
This most often appears when you are trying to send your AutoPilot’s. What this means is you have left a field empty that needs to be selected.
Most common this is the “Send What” Field. Even if you are sending your own uploaded form, it still needs to be accompanied by one of our forms in the “Send What” field.
“Send to” or “who” fields. The system needs to know who the email is coming from and who it is going to. Please check both fields.