Training seminars are a great way to learn new features and brush up on old ones. If you have not checked out our training seminars now is the time!
Relocation Specialist offer…Only 10 Days left!
June 21, 2010 — HappybodyfoodDo you want $250 to spend on Relocation Specialist products?
Between now and June 30, 2010 save $250 towards the purchase of the following products: Additional Relocation Specialist licenses, Capturing leads from your company’s website, Images option, Corporate Access option, Branch option, Leads Processing option for Agents, and the Referral Submit Form.
Refer-A-Friend
Do you know of someone who doesn’t have the benefits of Relocation Specialist? Want to help them and you at the same time? Let them know you are referring them to us and if they buy before July 31, 2010 you get a $50 Amazon.com gift card and they get a $250 credit towards purchase of their software. We’ll need: Your Name, Company Name, Their Name, Their Company, Their Phone Number, Their Email Address and we’ll take it from there. After they purchase, we’ll ask them who referred them to us. If it’s you, we’ll send the gift card to you right away.
Let us know how we can help you!
The Relocation Specialist Team
New Button in Utility Settings page deletes old ToDo items
June 16, 2010 — HappybodyfoodThere is a new button at the bottom of the Utility Settings page that is used to delete old ToDo items, and we are asking all to use it. The purpose is to remove from the database ToDo items that are completed and that are more than a year old. By removing these unnecessary records the response times will continue to improve as the database has fewer old records to sort through.
We recommend that at least once a month, someone using your database clicks the button and removes the unused records. This practice is currently voluntary and will help maintain good response times in your database.
Button is located at the BOTTOM of the Utility Settings PAGE…alll the way down, under the return to main menu button
and reads:
NOTE: In an effort to reduce unnecessary database size
and improve response times, we recommend that you
periodically delete old (> 1 year) ToDo List items that
have been completed. Delete Old ToDoList Records …
A change when you delete or close out a file
June 3, 2010 — HappybodyfoodWhen you close, dead-out, or change a file to pending you will now be given the following choices:
1. No, don’t delete anything
2. Yes, delete ONLY the AutoPilot items
3. Yes, delete all unfinished ToDo items for the record
Before we used to delete ONLY the AutoPilot items. Now, the user can delete unfinished AutoPilot items and other unfinished ToDo items like Meetings, Phone Calls, etc.
Thank you,
The ReloSpec Team
Thank you.
June 3, 2010 — HappybodyfoodWe want to thank our customers for their patience these past few days.
What is it they say? “The best laid plans often go awry?” Well needless to say after what felt like months of planning our move to a larger, better, bigger, faster server the move did not go as we had envisioned. Then, in an ironic twist of fate, the people we pay to host our email had a similar issue which left us with no email on top of all else.
Jim, Sue and myself have spent hours working to get your databases back up to speed and we are close to the finish line. We apologize if you felt abandoned at anytime during this process, but please know the work on our end never stopped and this “Memorial Day” could better be deemed a “Labor Day” on our end!
When I hit my point of total exasperation and wished all technology AWAY, I paused to think about all this technology that was NOT working and I had to smile. When I was born there was a phone hooked to the wall. No answering machine. No way to reach people other than mail, and hoping they could hear their phones ring. I am not that old, almost 37, but even when I graduated from college no one used email, no one had cell phones.
When I was a Director in a Relocation Department of a major real estate company we had several forms that had to be faxed. Our receptionist spent what felt like hours waiting for faxes, trying to send faxes, and filling the fax machine with paper. When I found ReloSpec I was elated at all it could do, but frustrated that I could not upload a BMA, or attach a photo of an REO. I didn’t understand why a client could get my update request, but yet they could not reply to it, they had to fax it back!
When I think of how far our product has come I am so proud to be part of this Company. But most of all, and I think I speak for Jim and Sue, I am proud to have all of you as Customers. I know we live in the age of right NOW, but I have to say in all of the chaos you all were so understanding and patient.
The ReloSpec of today would not recognize the ReloSpec of yesterday if they ran right into one another. We promise all of these bumps in the road are not bumps, but rather stepping-stones to a product that will continue to exceed your expectations. Thank you for your support, patience, and continued feedback. Every feature this product offers you started with a client request.
Sincerely,
The ReloSpec Team
Here is the email Jim sent earlier today in case you missed it.
“As you know, beginning last weekend we began the process of upgrading the Relocation Specialist application and databases to the new, more powerful servers. We’re happy to report that all of the application, customer folders and files and all databases have been successfully moved to the new location and are up and running.
There is one additional database server that is being installed today that will significantly improve response times for all. Unfortunately it will take another day to complete the installation of this last server. So, for today, Wednesday, you may notice temporary delays in response times. We apologize for the inconvenience this causes. However, we expect improved results beginning tomorrow or Friday at the latest.
Also, the upload capacity size has been increased so for those of you using the Images option, you may now upload files that are up to 5Mb in size.”
June brings big changes!
June 1, 2010 — HappybodyfoodJune brings good news for you, our customers. Over the weekend all of your data was successfully moved to new servers. What this means is more speed, fewer interruptions and an overall better customer experience for you!
The bad news is in a totally unrelated event our email hosting company has run into some technical issues and our emails do not seem to be working. If you email us and it bounces back please call! We hope to have this resolved soon.
Jim@ 402-590-6910
Jennifer@ 425-269-4011
sue@ 860-946-9110
ReloSpec411 