Relocation Specialist to be moved to Newer, Faster Servers

Access to software will be interrupted during transition period

 Beginning at noon Central time this Friday, May 28th we are planning to begin the move of the Relocation Specialist application to newer, faster servers.  The scheduled transition period is from Noon (Central time) on Friday the 28th until Noon on Saturday the 29th.  Your access to the software will be interrupted during the transition period.  This move involves all application pages and databases, and is a free upgrade for all Relocation Specialist users.

If you must have access to your Relocation Specialist database during the transition period,  you must let us know before Thursday, May 27th, so that your specific database move may be scheduled.  Once the transition is complete, you’ll go to the same web address and login using the same ID/Password you currently use.

Records that are being imported/inserted into your database will be re-directed to the new server.  All features of the software will work the same.

We appreciate your patience during this comprehensive transition and look forward to providing an improved working experience with the new equipment.

The Relocation Specialist Team

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Our BIG Announcement

 

Relocation Specialist continues to be the Number One choice for tracking relocation activities, while providing other related services. 

 

We’re very excited to make the following 3 announcements!!!

 

More Products, More Options, Free Money

Beginning today we are announcing the option of having leads from your company’s website and many other popular sources (like Realtor.com, Zillow, Trulia, ShowingTime, ColdwellBanker.com, ERA.com and many others) imported automatically into Relocation Specialist. 

And, to help you get started we’re giving you a $250 spending money!  You can use the money towards purchase of the Import Utility or for many other optional software products.  See below for details! (I told you it was BIG!!!)

Refer-A-Friend, and Earn Rewards

Want to help others benefit with Relocation Specialist?  With their permission, refer them to us!  If they buy before June 30, 2010:

                You get $50 Amazon.com gift card

                They get $250 credit to be applied to purchase of qualifying options

We’re Moving

This month we’re moving the entire Relocation Specialist application to faster, more reliable servers.  We expect improved response times now and advanced reporting services to come later this year.  This will be a free upgrade for all Relocation Specialist customers.

Here are the details…

More Products, More Options, Free Money

New Import Utility Captures All Your Leads!

The new ‘Import Utility’ features “reads” emails and inserts the details directly into your Import table.  Purchase of the Import Utility page ($250) includes choice of two Import Sources, including the following: Your own customer website, Realtor.com, Trulia.com, Zillow.com and others.  There is a monthly fee associated with this option of $69.  If more than two Import Sources are needed, each is an additional $39/month.  A complete list of available Import Sources will be available on our website soon.

Free Money!

All Relocation Specialist customers may use a $250 credit towards purchase of qualifying options before June 30, 2010.  You select the option of your choice, we deduct $250 and you pay the difference.  Qualifying products include: Additional Relocation Specialist licenses, Images option, Corporate Access option, Branch option, Leads Processing option for Agents, and the Referral Submit Form.

Refer-A-Friend!

Do you know of someone who doesn’t have the benefits of Relocation Specialist?  Want to help them and you at the same time?  Let them know you are referring them to us and if they buy before June 30, 2010 you get a $50 Amazon.com gift card and they get a $250 credit towards purchase of their software.  We’ll need: Your Name, Company Name, Their Name, Their Company, Their Phone Number, Their Email Address and we’ll take it from there.  After they purchase, we’ll ask them who referred them to us.  If it’s you, we’ll send the gift card to you right away.

We’re Moving!

The entire Relocation Specialist application and databases are being moved to new, more powerful and expandable servers.  We will be using new technologies to match software and hardware to the growing demand for our software.  This move will enable us to add new Reporting features not currently available.  We’re very excited about this move.  Watch for details in future blogs!

Thanks for Reading!

Good morning all!  Thanks for reading and for supporting this new, and growing, format!  As promised I have drawn our 4th winner since we hit (and exceeded) 200 blog subscribers!

Robin Begina, with ERA King in Anniston, AL – you won!  Email and let me know where to send your gift card! 

jennifer@prosws.com

I will be back on Thursday, MAY 20th!!!  More to come!

Have a Great Day!

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Rainy Days & Monday’s

Rainy Day’s & Monday’s USUALLY get me down!  I am sitting here in beautiful Seattle, Washington and it is raining, and it is Monday, but I am in a pretty wonderful mood!  Partly because it was 70 plus all weekend, but more so because I love my job, so enjoy working with all of you and I ADORE FREE THINGS, so being able to give them away is pretty fun!  (Thanks Jim for nodding yes over the phone-I sure hope he said yes!)

Seriously, we will be making an announcement on THURSDAY that is so BIG, so HUGE, so CRAZY that I am 100% sure Jim has lost his mind, and though I think my job is to be a voice of reason when he does this…well, given these rough economic times I had to say “Let’s do it!”

So stay-tuned for Thursday, May 20th!!!! (BIG I am telling you, HUGE!)

Meanwhile, remember this blog post from February 24th?

The first 200 customers to register their email address at https://relospec411.com/ will be entered into a drawing to win one of four $25 Starbucks Gift Cards! $25 worth of free treats just for typing your email address into a box, pretty good deal and your odds are 1 in 25, also pretty darn good!

Well we never gave a 4th Starbucks card away because we stalled out around 191 blog subscribers.  Today we are close to 300!  I know we are forcing you to read by eliminating the Newsletter, but trust us, you will love it!

And I am going to give another one away when we hit 300!  So if you have co-workers not registered, tell them the time has come!

Tonight I will gather all the names up, draw one, and give away another Starbucks gift card!  FUN FUN!

Happy Monday, Are you Reading this?

Hi ReloSpec Users!  Relocation Specialist has some BIG, HUGE changes coming your way!  Don’t worry, they are all good, and all designed to make your life EASIER!

One of the things we will be doing is phasing out our newsletter.  We have been told our Blog ROCKS and Blogging is SOOOO 21st Century, while the feedback on our newsletter has left us thinking we might be dating ourselves a bit!

We need you on board an reading this blog, it will be our number one way to communicate with you, our fabulous clients!

We want your feedback.  If you have suggestions for this format please email me (Jennifer) Blogger Extraordinaire at jennifer@prosws.com with ideas/suggestions/feedback!

We are also going to have some fun with this!  So the first person right now, to make a comment in reply to this blog, will get a $25 Starbucks gift card!  Free coffee on a Monday morning, now that is something to smile about!

Just write “I want free coffee” in the comment section under this post and your gift card will be on the way!

(Please note, comments have been closed, and instead of 1, we gave away 3 Starbucks giftcards!)

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Need to Update your Report Generator?

To update your Report Generator software to a new version, you must first know which version of Microsoft Access your Report Generator uses. The two possible versions of Microsoft Access are: 1) Access97, (for users that do not have Microsoft Access on their computer) 2)Access2000 or higher for those that have Microsoft Access 2000 or higher already installed on their computers.  To determine which version you are using, start Report Generator and look at the Main Menu page. The Microsoft Access version will be listed on the page.  

Once you know when version of MS Access you are using, do the following:

1. From the Main Menu of Relocation Specialist Web Version click UTILITY SETTINGS. The Utility Settings page will open.
2. From the Utility Settings page, click ‘Report Generator’. The Report Generator page will open.
3. Click the Report Generator link. The Report Generator  page will appear.
4. Click the Install and Update Software link.

 5. Click the link labeled ‘Report Generator (for use with MS Access97)’ if you are using MS Access97 or you have installed the Access Run-time version. Click ‘Report Generator for use with MS Access2000 or later’ if you are using MS Access2000 or later. The File Download box will appear.
6. Click SAVE, then save the file to ‘C:\Program Files\ReloSpec’ on your local hard drive. You will be replacing the file of the same name.
7. Close the Report Generator page. You will be returned to the Utility Settings page.

NOTE:  With Report Generator v7.0 or higher you will NO LONGER USE ‘Roster’ or ‘Roster 2’ to filter the records.  Instead you will be using ‘Report Generator’ or ‘Report Generator 2’.  All other steps are the same.  (This is so that those who have not upgraded to the new version can continue using ‘Roster’ with the old version until they upgrade.  Though ‘Roster’ and ‘Report Generator’ look and act the same, there are more fields in the ‘Report Generator’ report that are used by the new version 7.0 or higher.)

Is ReloSpec logging you OUT?

There is a feature that helps keep Relocation Specialist users in compliance with the license agreement which allows only one user at a time to use an ID/Password. When more than one person uses the same ID/Password at the same time, the first user will get the following message:

“Someone else just logged in using your ID and Password.
To avoid violating your License Agreement, you will now be logged out.
If you need additional Relocation Specialist licenses, call 402/426-9542 or Email:
info@prosws.com“.

If you’re getting the message, it means that someone else has logged in using your ID/Password. We suggest you identify who in your office is also using your ID/Password. If that cannot be determined, then, once you’re logged in, click ‘Utility Settings’, ‘Users’, select your name, click UPDATE, change your Password and click UPDATE CURRENT RECORD.

New “Re-Send” button added to the Tickler page

A new button has been added to the Relocation Specialist Ticker page that allows the user to quickly re-send an update request to an agent

Now, when viewing the Tickler page, each record where the Activity = “Response” (meaning you are waiting for a response from the agent) there is a “Re-Send” button. 

Clicking the button will add the record to the AutoPilot page and allow you to re-send the update request or whatever form was sent originally.

Using the Re-Send button is a good way to re-send the request when the agent takes longer than expected to respond.

Relocation Specialist is a Sponsor at RDC

Again this Spring, Relocation Specialist is a Gold level Sponsor at the Relocation Director’s Council (RDC) this time in Orlando!!!  Jim Evans will be available throughout the meetings May 18th and 19th.  We look forward to seeing you there!

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Relocation Specialist announces new, improved platform

Relocation Specialist announces new, improved platform

Due to continued growth and in an effort to provide the best possible response times, the Relocation Specialist software is moving to a new platform of faster servers.  We are implementing a ‘cloud computing’ environment that allows us to quickly add resources when needed while providing faster, more consistent response times in a secure environment.

The transition has begun and it will take a few weeks to install, test and transition to the new platform.  Soon you’ll see improvements while using the Relocation Specialist software.  This transition also means that new reporting features will be available.  Within the new few weeks we’ll begin converting existing web-based reports to a much nicer formatted look.  The improved reporting features will be significant.

For right now, there is nothing for users of Relocation Specialist to do.  Continue logging in the way you always have and using the software.  This is a free upgrade for all Relocation Specialist licensees.  We look forward to providing an improved software product.  Thank you for your patience through this brief transition period.

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