New “Re-Send” button added to the Tickler page
May 7, 2010 — Happybodyfood
A new button has been added to the Relocation Specialist Ticker page that allows the user to quickly re-send an update request to an agent.
Now, when viewing the Tickler page, each record where the Activity = “Response” (meaning you are waiting for a response from the agent) there is a “Re-Send” button.
Clicking the button will add the record to the AutoPilot page and allow you to re-send the update request or whatever form was sent originally.
Using the Re-Send button is a good way to re-send the request when the agent takes longer than expected to respond.