ReloSpec is going to the Cloud

We’re happy to announce that the Relocation Specialist (ReloSpec) software will soon be running in ‘the cloud’.  In the simplest terms, cloud computing means storing and accessing data and programs over the Internet.  “But”, you might say, “ReloSpec has been on the Internet for years.  What’s different?”  The answer is ‘a lot’!

ReloSpec will be faster, more reliable and more secure in the cloud.

  • Rather than one server that all users login to there are multiple servers sharing the load
  • A newer, upgraded version of SQL database software is being used to store your data
  • Improved firewall hardware and software, and virus protection
  • As our needs grow, upgrades in memory and disk space will be easier and faster

The cutover date is scheduled for Friday, April 21st beginning at 11:00PM Central time.  During the cutover, ReloSpec will not be available for you to login.  This is so we can transfer all the databases from the old server to the new one.  It is estimated the transfer will take a few hours.  Provided all goes as planned ReloSpec will be available again early Saturday morning, April 22nd.  A follow-up blog will be sent when you’re able to log back in.

Beginning next week the new Internet address to use to login will be www.ReloSpecCloud.com.  You may still be able to access ReloSpec using the current URL you are using, but we prefer you go directly to the new URL.  You’ll use the same ID/Password you use now.

This move to the cloud is the biggest upgrade to ReloSpec since we converted to the Internet version many years ago.  We hope you enjoy the improvements.

Are you going to Nashville?

Just when the dust settled from conferences in Florida and Nevada, we’re gearing up for another conference in Nashville.  It’s the Berkshire Hathaway Home Services BHHS/Prudential conference on March 16-18.  We’ll be in Booth 334 in the Exhibitor Showcase.  Be sure to stop by to say ‘Hello’ and see up-to-the-minute ReloSpec features.

We hope to see you in Nashville!

New Web Seminars Scheduled

Want to save time by learning some cool ReloSpec features?  Is it time to ‘stop chopping and sharpen that ax?’

The latest schedule for FREE Web Seminars is now available.  Invest 30 minutes and save hours with ReloSpec.  The Web Seminars Schedule is available by clicking the link on the Main Menu page, or just click here to register for the class(es) of your choice!

ReloSpec Advisory Councils forming soon

Many of you have asked about the formation of a ReloSpec Advisory Council.  You have asked and we have listened.  Today we are announcing plans to form at least one Advisory Council and possibly three.

The purpose of the Advisory Council(s) is to identify ways that Relocation Specialist can be improved to meet the needs of specific groups of people.  We’re considering an Advisory Council for Cartus Network users, one for LeadingRE users and another for Berkshire Hathaway Home Services/Prudential and other users.

We need your help in the formation of the Advisory Council(s).  What would you suggest for the following questions:

  1. How often should the Council meet?  (Once per month in a GoToMeeting format?)
  2. How many should be members of the Council?
  3. Does it make sense to have separate groups?  (eg. Cartus Network, LeadingRE, BHHS/Pru, etc?)
  4. How and when to report on Council activities?

Please let a member of the ReloSpec Team know your suggestions.  You may add comments here on the blog or email or call a Team member.

We look forward to your suggestions and participation.

Compatibility Mode for ReloSpec and Broker Center import

Many of you have had your PCs upgraded to the latest Internet Explorer version 11 (IE 11).  This may have happened automatically without you knowing about it or your IT person may have done it.  The addition of IE 11 may have caused your PC to display the ReloSpec pages in a way that isn’t pleasing.  Bold thick lines may appear where pleasing thin lines were there before.  And, if you are using the Broker Center copy/paste feature it may have stopped working intermittently or altogether if you’re using IE 11.

To learn which version of IE you are using, tap the ALT key on your keyboard to display the menu bar (if it isn’t already visible).  Click ‘Help’ and ‘About Internet Explorer’.  A page will open to display the version.

To put a web page; in this case ReloSpec, into ‘Compatibility View’, open ReloSpec , tap the ALT key to display the menu bar, click Tools and View Compatibility Settings.  A page will open and show that “prosws.com” has been entered into the ‘Add this website’ field.  Click the ADD button and close the page.  Now, each time you go to ReloSpec you’ll be in the preferred Compatibility View.

For those of you using the Broker Center copy/paste page, open the page by clicking the ‘Broker Center’ link and put this page into Compatibility View using the steps in the previous paragraph.  A revised copy/paste page that is fully compatible with IE 11 will be available.  In the mean time this one-step fix for Compatibility View will work nicely.

ReloSpec is Getting a Facelift, and You Can Help!

As many of you know, there is now a SmartPhone (Mobile) version of the Relocation Specialist database that extends many of the great features of the database to your mobile device.  There is no additional charge to run the Mobile version.  Just open your Internet browser, go to the Main Menu page and login.

Over the next few weeks we will be updating the Mobile version and intend to make it available for use on desktops as well.  And, we need your help.

The new Mobile version will be have a totally new look and feel for ReloSpec.  It will have a “cleaner and more fresh look”, have a more efficient approach to many features and will help you get more done in a shorter amount of time.  Users will have a choice in the User table settings to run the “Classic” version or the Mobile version.  Even if you’re running Classic on your desktop, when you access your database from your smartphone, it will automatically switch to the “Mobile” version.

Here is your chance to help design the new Mobile version.  Tell us what features are most important to you, or what features you wish you had.  What about the layout of the pages, the colors and what’s included?  What fields or features would you leave out?  If you were to design the perfect database, what would it look like?

Please forward all suggestions to support@prosws.com.  Let us know what you think, but please do so quickly.  We’ll be gathering the suggestions and hope to launch the updated Mobile version by the end of May 2012

We have the very best customers in the world and look forward to your suggestions!

You’re Invited to an Open House, and our Roundtable

Once again Relocation Specialist is helping sponsor the Cartus conference.  And, since there are no meetings scheduled for Thursday evening, April 26th we are hosting an Open House.

From 4:30-7:30PM in the Genoa II meeting room at the Ritz-Carlton hotel you’ll have a chance to meet members of the ReloSpec Team, have a drink and learn about all the latest and greatest features that will help you ‘Rise to the Challenge’.  We hope you’ll stop in for at least a few minutes.

Plus, we’ll be hosting one of the Roundtable discussions on Friday, the 27th.  Be sure to spend one of the sessions with us to learn how to:

  • Import records from Broker Center
  • How to use the new Drip Email Editor
  • Learn about the latest Reporting features
  • Get answers to your ReloSpec questions

NOTE:  Those who attend the Open House on Thursday or the Roundtable on Friday may have an additional card added to increase your chances for the iPod Touch to be awarded at the conference and the New iPad to be awarded on Friday, May 11th.

We look forward to seeing you there!