ReloSpec Emails, etc.

Since moving to our new cloud servers, we have improved security, reliability and response times.  We’re all happy for the improvements.  However, not everyone has had improved performance with emails sent from ReloSpec.  A small number of customers were having trouble getting the emails delivered.  Until now.

This morning the last of the expected changes were made for emails being sent from ReloSpec.  In the past you may have noticed the FROM field had “info@prosws.com” included.  That proved to be a temporary fix for ensuring the email would be delivered.  And, the REPLY TO field had the sender’s email address.  The idea is that if the recipient clicked the REPLY button, the email would be sent to whoever generated the first email.

Now, the sender’s email address is inserted into the FROM and the REPLY TO fields and all emails are being delivered.

Will I see you in Atlanta?

Again this year Relocation Specialist (ReloSpec) is proud to be one of the sponsors for the Relocation Directors Council (RDC) meetings; this Spring in Atlanta.  RDC is an organization of relocation industry professionals and many of its members use ReloSpec.

We look forward to seeing you next Tuesday in Atlanta!

 

ReloSpec Update: All Features Are Working

Thank you all for your patience as we have worked through the last details for our upgraded ReloSpec software.  To our knowledge all features are working properly.  If you are having any issues to report, please use the normal procedures through the Help Desk or email us or call.

We’re help to help.

Broker Center copy/paste feature is working

For those of you who are using the Cartus Broker Center ‘copy/paste’ feature, we’re happy to report that it is now working on the new ReloSpec secure cloud servers.

We appreciate your patience as we worked through the remaining issues.

We’re back…

ReloSpec has been successfully moved to the new cloud servers. If the way you have accessed your database doesn’t get you to the login page, try going to www.ReloSpecCloud.com and login from there. Other links such as http://www.MyReloSpec.com will be available soon.

Thank you for your patience as we work through the last minute details.

ReloSpec is going to the Cloud

We’re happy to announce that the Relocation Specialist (ReloSpec) software will soon be running in ‘the cloud’.  In the simplest terms, cloud computing means storing and accessing data and programs over the Internet.  “But”, you might say, “ReloSpec has been on the Internet for years.  What’s different?”  The answer is ‘a lot’!

ReloSpec will be faster, more reliable and more secure in the cloud.

  • Rather than one server that all users login to there are multiple servers sharing the load
  • A newer, upgraded version of SQL database software is being used to store your data
  • Improved firewall hardware and software, and virus protection
  • As our needs grow, upgrades in memory and disk space will be easier and faster

The cutover date is scheduled for Friday, April 21st beginning at 11:00PM Central time.  During the cutover, ReloSpec will not be available for you to login.  This is so we can transfer all the databases from the old server to the new one.  It is estimated the transfer will take a few hours.  Provided all goes as planned ReloSpec will be available again early Saturday morning, April 22nd.  A follow-up blog will be sent when you’re able to log back in.

Beginning next week the new Internet address to use to login will be www.ReloSpecCloud.com.  You may still be able to access ReloSpec using the current URL you are using, but we prefer you go directly to the new URL.  You’ll use the same ID/Password you use now.

This move to the cloud is the biggest upgrade to ReloSpec since we converted to the Internet version many years ago.  We hope you enjoy the improvements.

Do you use Lone Wolf software?

ReloSpec is working with Lone Wolf to establish an API (Application Program Interface) link between our two products.  We’re at the point where we need to know which of our users would be interested in using the API.

The idea is to allow data to flow automatically between ReloSpec and Lone Wolf.  This would be an option you would purchase from ReloSpec and the target price is $10-$35/month.  There may be an annual rate as well at a reduced cost.

For now, we just need to know who would be interested.  If you are using Lone Wolf now or anticipate using Lone Wolf please let us know ASAP.  Send an email to Jim (Jim@ReloSoftware.com) and he will be in touch.  Please include the words “Lone Wolf” in the Subject line.