AutoPilot is a software feature that automatically processes ToDo items that include “AutoPilot” in the [Activity] field. For example, you could create a ToDo item to send reqularly-scheduled Update Requests to the Assigned Agent. AutoPilot will send the items, keep track of who has not yet responded and will update the Notes section with the Comments from the agent when the Response is received.
AutoPilot is one of the most important, powerful features of ReloSpec.
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