Thank you for your patience and understanding as we worked through the issue that caused the extremely slow response times yesterday. We apologize for the difficulty this caused.
As we worked through the problem with all the discussions with the IT staff and the testing and all that was associated with troubleshooting, I always had in the back of my mind our highly valued customers who weren’t able to login and use the system as expected.
We have identified the cause of the problem and have taken steps to correct it. As I write this at 6:40AM (Central) I see that over 40 people have already logged in and all is running smoothly. All AutoPilot Express pages have run with over 2,000 AutoPilot emails sent successfully.
We expect normal, fast response times to return today. Thank you again.