Since moving to our new cloud servers, we have improved security, reliability and response times. We’re all happy for the improvements. However, not everyone has had improved performance with emails sent from ReloSpec. A small number of customers were having trouble getting the emails delivered. Until now.
This morning the last of the expected changes were made for emails being sent from ReloSpec. In the past you may have noticed the FROM field had “firstname.lastname@example.org” included. That proved to be a temporary fix for ensuring the email would be delivered. And, the REPLY TO field had the sender’s email address. The idea is that if the recipient clicked the REPLY button, the email would be sent to whoever generated the first email.
Now, the sender’s email address is inserted into the FROM and the REPLY TO fields and all emails are being delivered.