I get an error while uploading into egrabber?

April 8, 2009 — Happybodyfood

There are two types of errors that you can get while importing a record from Broker Center. The first one mentions truncation. This happens when one of your fields in broker center is more than 100 characters. If getting this error you should go back into your broker center record and check email addresses; company name and comments to see if any of them are too long. If you find one that is extraordinarily long contact us through the help desk and we can expand the field.

The other type of error you get while importing a record is a type mismatch. This will happen when there is an alphabetic character in an “all numeric field.” If you come across this error, contact us through the help desk.

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ReloSpec Branch Option

March 6, 2009 — Happybodyfood
The new ReloSpec Branch Option is now avaialble.  This new option allows for workers in a brach of your company to login to ReloSpec but view ONLY the records “assigned” to their branch.  For example, if you have one group dedicated to handling Internet leads and another dedicated to Relocation and you do not want eaither group viewing the records of the other group, you need the Branch option.  It allows all records to be stored in one large ReloSpec database but have a separation of records that may be viewed by any “branch”.  ReloSpec users assigned to the “Master” ReloSpec database may view and run reports on all records for all branches.
 
Pricing for the ReloSpec Branch option is a one-time cost of $400 for each “branch” option, plus $250 for each additional license (ID/Password), if needed.  The annual maintenance for the Branch option is $200.
 
Let us know if you want sales jevans@prosws.com
Posted in March 2009, Products, ReloSpec Branch Option, ReloSpec News, Newsletter Articles. Leave a Comment »

Concierge Option Is Announced

January 6, 2009 — Happybodyfood

The new ReloSpec Concierge option will be available beginning in February.  This new option will allow you to track requests for Concierge services for clients in the ReloSpec Referrals table. 

For example, let’s say a client contacts you and needs a plumbing service.  Using the Concierge option you may select up to 5 suggested vendors to fill the need.  You simply select the vendor(s) and click the ‘Send Email’ button on the Concierge page.  An email is automatically sent to each of the vendors with the client contact information along with the needs detail.  In addition, an email is sent to the client with a list of the vendors you suggested.  And, a note is added to the Notes table documenting all that was done.

There are also forms and reports associated with the Concierge option that allow you to track what vendors are being selected and the feedback from the client regarding the service.

The introductory cost of the Concierge option is $199 during February 2009 and $249 beginning in March 2009.  To see a demonstration of the Conceirge option click the ‘Concierge Option’ in the Training Videos page (ReloSpec Main Menu, Training Videos) or register for the Web Seminar
Posted in Concierge Option, January 2009, Products. Tags: . Leave a Comment »
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