ReloSpec Emails, etc.

June 7, 2017 — relospec

Since moving to our new cloud servers, we have improved security, reliability and response times.  We’re all happy for the improvements.  However, not everyone has had improved performance with emails sent from ReloSpec.  A small number of customers were having trouble getting the emails delivered.  Until now.

This morning the last of the expected changes were made for emails being sent from ReloSpec.  In the past you may have noticed the FROM field had “info@prosws.com” included.  That proved to be a temporary fix for ensuring the email would be delivered.  And, the REPLY TO field had the sender’s email address.  The idea is that if the recipient clicked the REPLY button, the email would be sent to whoever generated the first email.

Now, the sender’s email address is inserted into the FROM and the REPLY TO fields and all emails are being delivered.

Posted in 411, Common Questions. 2 Comments »

Will I see you in Atlanta?

May 10, 2017 — relospec

Again this year Relocation Specialist (ReloSpec) is proud to be one of the sponsors for the Relocation Directors Council (RDC) meetings; this Spring in Atlanta.  RDC is an organization of relocation industry professionals and many of its members use ReloSpec.

We look forward to seeing you next Tuesday in Atlanta!

 

Posted in Uncategorized. 7 Comments »

ReloSpec Update: All Features Are Working

April 28, 2017 — relospec

Thank you all for your patience as we have worked through the last details for our upgraded ReloSpec software.  To our knowledge all features are working properly.  If you are having any issues to report, please use the normal procedures through the Help Desk or email us or call.

We’re help to help.

Posted in Uncategorized. 5 Comments »

Broker Center copy/paste feature is working

April 26, 2017 — relospec

For those of you who are using the Cartus Broker Center ‘copy/paste’ feature, we’re happy to report that it is now working on the new ReloSpec secure cloud servers.

We appreciate your patience as we worked through the remaining issues.

Posted in Uncategorized. 1 Comment »

We’re back…

April 22, 2017 — relospec

ReloSpec has been successfully moved to the new cloud servers. If the way you have accessed your database doesn’t get you to the login page, try going to www.ReloSpecCloud.com and login from there. Other links such as http://www.MyReloSpec.com will be available soon.

Thank you for your patience as we work through the last minute details.

Posted in Uncategorized. Leave a Comment »

ReloSpec is going to the Cloud

April 13, 2017 — relospec

We’re happy to announce that the Relocation Specialist (ReloSpec) software will soon be running in ‘the cloud’.  In the simplest terms, cloud computing means storing and accessing data and programs over the Internet.  “But”, you might say, “ReloSpec has been on the Internet for years.  What’s different?”  The answer is ‘a lot’!

ReloSpec will be faster, more reliable and more secure in the cloud.

  • Rather than one server that all users login to there are multiple servers sharing the load
  • A newer, upgraded version of SQL database software is being used to store your data
  • Improved firewall hardware and software, and virus protection
  • As our needs grow, upgrades in memory and disk space will be easier and faster

The cutover date is scheduled for Friday, April 21st beginning at 11:00PM Central time.  During the cutover, ReloSpec will not be available for you to login.  This is so we can transfer all the databases from the old server to the new one.  It is estimated the transfer will take a few hours.  Provided all goes as planned ReloSpec will be available again early Saturday morning, April 22nd.  A follow-up blog will be sent when you’re able to log back in.

Beginning next week the new Internet address to use to login will be www.ReloSpecCloud.com.  You may still be able to access ReloSpec using the current URL you are using, but we prefer you go directly to the new URL.  You’ll use the same ID/Password you use now.

This move to the cloud is the biggest upgrade to ReloSpec since we converted to the Internet version many years ago.  We hope you enjoy the improvements.

Posted in 411, New Features, Products, ReloSpec News, Newsletter Articles, System. 3 Comments »

Do you use Lone Wolf software?

April 5, 2017 — relospec

ReloSpec is working with Lone Wolf to establish an API (Application Program Interface) link between our two products.  We’re at the point where we need to know which of our users would be interested in using the API.

The idea is to allow data to flow automatically between ReloSpec and Lone Wolf.  This would be an option you would purchase from ReloSpec and the target price is $10-$35/month.  There may be an annual rate as well at a reduced cost.

For now, we just need to know who would be interested.  If you are using Lone Wolf now or anticipate using Lone Wolf please let us know ASAP.  Send an email to Jim (Jim@ReloSoftware.com) and he will be in touch.  Please include the words “Lone Wolf” in the Subject line.

Posted in 411, Importing, New Features. 8 Comments »

Turn Browser AutoFill OFF

April 4, 2017 — relospec

From time to time we hear complaints about users getting to a certain field (like Client State or Zip Code) and all of a sudden ReloSpec seems to stop.  Why would ReloSpec choose that field to stop letting you enter information?

ReloSpec is NOT doing that.  It is  your browser!!!

The ‘AutoFill’ is a browser feature that constantly tries to automatically fill-in a field with information you have typed previously.  The problem is that if you have AutoFill for Forms turned ON, the browser may take a very long time to figure out what to enter for you.

So, turn OFF (or un-check) the AutoFill for Forms.

For Internet Explorer, do the following:

  1. Click the gear for settings in the upper-right
  2. Click ‘Internet Options’
  3. Click the ‘Content’ tab and in the AutoComplete section click ‘Settings’
  4. Un-check the box for FORMS; click OK, click OK

For Google Chrome, do the following:

  1. At the top right, click More More and then Settings
  2. At the bottom, click Show advanced settings
  3. Under “Passwords and forms,” uncheck “Enable Autofill to fill out web forms in a single click.”

For Mozilla Firefox, do the following:

  1. Click the Menu button  New Fx Menu and choose Options.Preferences.
  2. Select the Privacy panel
  3. In the drop-down menu next to Firefox will:, choose Use custom settings for history.
  4. Remove the check mark next to Remember search and form history.
  5. Close the about:preferences page. Any changes you’ve made will automatically be saved.
Posted in 411, Common Questions, Forms, Products, Reported Issues. 1 Comment »

Updated Reports and Browsers

March 21, 2017 — relospec

As you may know we have been doing a lot of work lately with the way reports are found and displayed.  Reaction to the new REPORTS format has been great!  It makes it much easier for new ReloSpec users to find the report they need while the more experienced users can click the ‘VIEW ALL REPORTS’ button to see all the reports they’re used to seeing.

Today we’re announcing that small updates such as adding the ‘Agent Requested’ and ‘Agent Generated’ fields to the ‘Scorecard – Agent’ report (soon) will be made first to those reports included in the new groupings of reports in the REPORTS page.

In addition, we’re happy to announce that the ReloSpec reports are now supported in the following browsers:

  • Internet Explorer (IE)
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari

You may view the entire, unrestricted report in the browser of your choice.

The ReloSpec Team

Posted in 411, Common Questions, Reported Issues, Reports. Leave a Comment »

New Reports Navigation Page in production

March 10, 2017 — relospec

Yesterday we introduced the new REPORTS navigation page and the response has been very exciting.

We have finished the first draft of the REPORTS pages and have put them into production.  The reports are now organized into groups such as Agents, Offices, Referrals, Closed, Pending, etc.  Click the group and select from a listing of reports for that group.  Each report link has a brief description which helps you identify the one you want.

What if the report you use isn’t selected for the groups?  Click the ‘VIEW ALL REPORTS’ link on the first page to see all the reports you’re used to seeing.

What if you want to see your ‘Favorite’ reports you selected in the SETTINGS page?  Just click the ‘My Favorite Reports’ link and you’ll see them.

Thank you to all who have submitted suggestions for this project.  But, we’re not quite done yet.  It is likely there are a few reports that should be a part of the new pages.  Let us know what you think and we’ll do our best to help.

The ReloSpec Team

Posted in 411, Products, Reports. 1 Comment »
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