Friday Update

Welcome to the first ‘Friday Update’.  One of the suggestions from a recent Advisory Council meetings was to have a ‘Friday Update’ page to identify all the updates done with the Relocation Specialist software during the last week.

Each week, there are many updates and tweaks that are done with the software.  In the past, most of them were never announced but were often noticed by the more observant users.  We usually blog about the bigger, more noticeable changes, but the ‘Friday Update’ is an attempt to provide a list of all the changes.

There may be subtle changes that you could use that you may not be aware of.  Once you’re aware of them, you may want to use them.  Here is a list of the recent changes, in no particular order.  (Because this is the first ‘Friday Update’ there are a few items from previous weeks.)

  • Images option now allows you to update and store files for Agents and Contacts, independent of Referral records
  • New icons are used throughout the application for all Themes except ‘Classic’.  If you want to change the various color combinations (or ‘Themes’) go to the Settings page, Users, select your name and click UPDATE.  The ‘Theme’ field is on the right column.  You may view sample Themes there so that you can select the right one for you!
  • The Settings page has been rearranged into groups to make it easier to locate the button needed
  • The Clients List (formerly ‘Referrals List’) grid has been rearranged to:
    • Remove the radio buttons at the top of the page (no longer needed)
    • Display Client First Name and Client Last Name in separate columns
    • Combine the Referring and Assigned Agent names into one column  to save space
    • Display the Contact First Name in the Contact Name column
    • Change the layout so that the Email and Text Message icons come after the name(s) to make the names easier to read
    • The links on the left side of the page have been rearranged to include links for a selected Client record in the top group and all others in the bottom group
  • Updated the Agents page to display Notes below the grid (like the Clients page) and the Images below the Notes
  • Updated the Contacts page to display Notes below the grid (like the Clients page) and the Images below the Notes
  • New Report:  ‘Scorecard – Office 5’ was added to remove the Subtype and Color Code, and add the Initiation Date and the Transaction Address
  • New Form: ‘USAA Update Price Quote’ form was added for use by Cartus brokers only.  The link will open the USAA page and when submitted will post the page to USAA

Have a great weekend!

Advanced Reports Are Available

The Relocation Specialist Advanced Reports are once again available. We apologize for any inconvenience caused by not being able to access the reports.

Advanced Reports Temporarily Down

The Relocation Specialist Advanced reports are temporarily out of production. As soon as the issue is resolved another blog will be sent. The Standard reports and all Forms are still available.

We apologize for any inconvenience this causes.

Images Option Expanded to Agents and Contacts

For those of you who have purchased the Images option you now have expanded capabilities.

The Images option has always allowed you to upload and store images, files, BMAs, contracts, whatever you want for a particular Client record.  You could select the Client record, click the Images link and upload the file.  It’s a great way to go paperless!

Now that same capability has been extended to Agents and Contacts.  Let’s say you want to store uploaded copies of agent agreements, contracts, etc., independent of any Client record.  Now you can!  Just select the agent in the Agents table and click the ‘Upload an Image’ button at the bottom of the page.  The same is true for the Contacts table.  Select the record and click the ‘Image’ button at the bottom of the page.

NOTE: Because all your image files are stored in your one company folder, all filenames must be unique.  You may also notice that the Notes for individual agents and Notes for individual Contacts are now visible on the same page, the same as are displayed for Clients.

To see an updated Training Video on the Images option, click here.

If you do not have the Images option and would like to know more, please contact any member of the Relocation Specialist Team.

ReloSpec Theme ‘Ultra’ and New Icons

There are now ten (10!) different Relocation Specialist color ‘Themes’ to choose from.  And the latest has something very special.

The new Theme is named “Ultra” and it contains the new icons being introduced this week.  Rather than the older-looking buttons with just the words on them, Ultra includes color graphics, words and ToolTips that appear when you mouse-over the icon.

To select Ultra, or any other Theme, do the following.  From the Main Menu page, click ‘Settings’, ‘Users’, browse to the user name, click the pencil to edit and in the right column select the Theme from the droplist.  There is a button there to ‘View Samples’ where you may see the various Theme colors.

Ultra is now the default Theme for all new ReloSpec customers, and the new icons will be extended to all themes except ‘Classic’.

ReloSpec Facelift Is Coming Soon

Perhaps by now you have noticed the new icon buttons on the Relocation Specialist Main Menu page. We hope you like the new look!

Similar icon changes will soon be viewed on the Clients page (used to be called “Referrals List”) and most related pages such as Notes, Tasks (used to be “To Do” and now labeled “Tasks (To Do)”, and others.  And, there are also changes coming for the Utility Settings (now labeled “Settings”) page.

The Clients page now combines the First and Last Names for the Client, Assigned Agent, Referring Agent and the Contact so that less room is used to display a separate First Name field.  These are for display purposes only.  The records have not been changed.

Also, the Transaction Address has been moved to follow the Client Name field in the grid and the radio buttons at the top of the page, which are no longer needed, have been removed for a ‘cleaner’ look.

Another change you’ll notice soon is that the links on the left side of the Clients Page have been rearranged with those relating to a selected record in the grid in the first group and other more general links in the second group.  ToolTips (messages about the link) have been added for each link of the left side and for the icons at the top of the Clients page.

You still have the option of changing your Theme so that you can use different color combinations.  There are currently ten (10!) different Themes (color combinations) to choose from.  To select one, from the Main Menu page, click ‘Settings’, ‘Users’, select your name, click the pencil, and on the right column use the droplist to choose your Theme.  You can click the ‘View Samples’ page to see the various color combinations.

If you want a sneak peak at the new icons that are coming for the Clients page (and most other pages), select the ‘Ultra’ Theme in the Users table, return to the Main Menu page, Logout and log back in.

We hope you enjoy the new look.

 

Add Some Color to your Referrals!

Want to add some color to your Referral records? Do you need to expand beyond the standard “Blue”, “Green”, “Red” and “Yellow”? Now you can! Four new colors have been added to the list. They are “Coral”, “Navy”, “Slate” and “Violet”.

You may use the color codes however you like.  Just click the pencil to edit a Referrals List record and select the color code from the droplist at the top of the page.  You may SEARCH by color code, and there is also a report (‘Activity, Grouped by Color Code’) which you may find helpful.

ReloSpec is Back

The issues are resolved and you are now able to login to Relocation Specialist again.

We apologize for the long delay.

Update on ReloSpec

It has taken longer than expected for the Relocation Specialist server issue to be resolved.  Our technicians are working to restore the service and we expect to have it available soon.

We know how difficult it is to be waiting for the application and appreciate your patience and understanding.  We will send another blog to let you know when ReloSpec is available again.

Slow Response Times This Morning

The Relocation Specialist servers are experiencing slow response times this morning.  We have identified the problem and are taking steps as quickly as possible to remedy the situation.

You may continue trying to login and use the software though response times may be slow.

Another blog will be sent when the issue has been resolved.  Thank you for your patience as we work through the issue.