Will We See You Next Week?

Next week will be especially busy for many of us!  It’s time to leave the office to meet with others so you can ‘stop chopping and sharpen that ax’!  Below is a list of events and links for more information.

  • Monday, Feb 25th   All-day Training Seminar in Las Vegas;  Here is your chance to meet in person with the experts.  There is still time to register.  Seminar is $245 and includes lunch (https://www2.gotomeeting.com/register/720623946)
  • Tuesday, Feb 26th  All-day Training Seminar in Phoenix;  Here is your chance to meet in person with the experts.  There is still time to register.  Seminar is $245 and includes lunch (https://www2.gotomeeting.com/register/502914698)  Even if you cannot attend this Seminar in person, you may join the Morning Session (https://www2.gotomeeting.com/register/280688002) or the Afternoon Session (https://www2.gotomeeting.com/register/763367178 ) or both being broadcast over the Internet!  Cost is $39.  Register now!
  • Tuesday, Feb 26th 6:30-9:00PM  LeadingRE Network Night;  Stop by our booth #313 and register to win a Kindle Fire HD to be given away that night
  • Wednesday, Thursday all day; Cartus Conference in Phoenix; Stop by our table in the EXPO and register to win a Kindle Fire HD to be given away on Friday
  • Friday, Mar 1st 1:00-4:00PM; Come to one of the Roundtable discussions to learn all the latest, greatest features (Kindle Fire HD drawing at last session)

We look forward to seeing you next week!

Business Rules Announced

Today we’re announcing the Relocation Specialist Business Rules option.  This exciting option provides automatic programming to your database.  It monitors your data and sends texts, email or both when the data meets certain criteria.  You define what data you want to monitor and who is notified, and Business Rules does the rest!

The Standard Business Rules option includes the following rules:

  • Run AutoPilot Automatically
  • Email/text administrator if there are records in the Import table
  • Email/text Administrator if agent responds that he/she will NOT accept an assignment
  • When agent update request is not answered in a certain amount of time, notify owner to take action
  • Email/text administrator if AutoPilot item is missing the email address
  • When a response is submitted by an agent and marked “Urgent”, automatically text/email the administrator
  • Email/text administrator if LastUpdateDate for an ‘Active’ referral record is > 2 Weeks old
  • Email/text administrator if Referrals table record has no MgrConsultant assigned
  • Email/text Link for up to three (3) Customized Advanced Reports at pre-determined times

The cost of the Business Rules option is $899/year and includes customization of the Standard rules.  Additional rules, if needed may be configured at the rate of $140/hours.

Click here to view the Business Rules Worksheet used to make selections for rule options.

To get started, contact Jim Evans (jevans@prosws.com) or call 402/426-9542.

Sample Action Plans for FREE!

Action Plans are a great way to save time and effort while setting up those ToDo tasks including AutoPilots.  But many need a little help getting started.  For those who would like them, there are now 6 standard Action Plan samples that are available for the asking.  The Action Plans include:

  • AutoAssign (for sending Assignments to the agent)
  • AutoAccept (tasks that are done as soon as the agent accepts the assignment)
  • Check in with Client (sends an email to the client in 21 days and another 14 days later)
  • Email Campaign (sets up emails to be sent every 30 days to the client)
  • In-Buy (sends Assignment to agent, Incoming Info Sheet to agent, and adds Update Request that repeats every 14 days)
  • Update Request From Agent (just the Update Request sent every 14 days)

Once the samples are in your Action Plans table you can adjust as needed.  For example, say you want to send the update request every 30 days you can change it.

Let us know (Jennifer: jennifer@prosws.com OR Sue: sue@prosws.com OR info@prosws.com) if you’d like the sample Action Plans added to your Action Plan table.  There is no charge for this service.

 

FOR CARTUS BROKERS ONLY

Cartus brokers have many additional FORMS in the ReloSpec database as well as special tasks related to those forms.  In addition to the six (6) sample Action Plans listed above, there are an additional five (5) Cartus-only Action Plans which may be added.  They are:

  • Outbound Broker Center
  • Pending Referral USAA/HES Buyer
  • Pending Referral USAA/HES Listing
  • USAA Buyer Referral Inbound
  • USAA Listing Referral Inbound

Let a member of the ReloSpec Team know if you would like the sample Action Plans added to your database.  There is no charge for this service.

 

2 Days to Get Lower Price on Training Seminars

There are just two days left (today and tomorrow) to get the lower price for the ReloSpec All-Day Training Seminars in Las Vegas and Phoenix.  These seminars will be helpful for ReloSpec beginners and advanced users alike.  Come and learn time-saving features from the experts and other ReloSpec users.

Click this link to view the proposed Agenda

Las Vegas Training Seminar (in person)
WHEN:        Monday, February 25th, 9:00AM-4:00PM
COST:          $195/person; includes a catered lunch  (After 1 FEB 2013 cost is $245)
REGISTER:   https://www2.gotomeeting.com/register/720623946

Phoenix Training Seminar (in person)
WHEN:        Tuesday, February 26th, 9:00AM-4:00PM
COST:          $195/person; includes a catered lunch  (After 1 FEB 2013 cost is $245)
REGISTER:   https://www2.gotomeeting.com/register/502914698

Phoenix Training Seminar; Morning Session via Internet
WHEN:    Tuesday, February 26th 9:00AM-11:00PM (Mountain Time)
COST:            $39/person   (After 1 FEB 2013 cost is $49/person)
REGISTER:   https://www2.gotomeeting.com/register/280688002

Phoenix Training Seminar; Afternoon session via Internet
WHEN:          Tuesday, February 26th, 2013 from 1:00PM-3:00PM (Mountain time)
COST:            $39/person   (After 1 FEB 2013 cost is $49/person)
REGISTER:   https://www2.gotomeeting.com/register/763367178

 

We hope to see you soon!

Six New ADVANCED Reports Now Available

Six new Advanced reports are now available for Relocation Specialist, making it easier than before to get the report you need.  The new report names all begin with “Incoming/Outgoing…” meaning that only records that sent or received (or both) within the Date Range are included.  They also allow for NULL values, meaning that records that may not have a value in the Category/Affinity or Network/Anagram or Office field will still be included in the report if the other selection criteria such as Date Range, Type and Status are met.

Here is a brief explanation of ReloSpec REPORTS.

What are Advanced Reports?

  1. Advanced reports are run entirely over the Internet (do not need additional software to view/print)
  2. They can be exported to a PDF file, Excel or Word
  3. Once saved as a PDF they may be emailed to others as attachments
  4. Advanced reports include a ‘Sample’ that may be viewed to display what to expect.  Just click the ‘View Sample’ link
  5. Names of Advanced reports indicate what records will be included
    1. “Activity…” reports will include records sent/received AND records that closed within the Date Range
    2. “Closed…” reports include records that closed within the Date Range
    3. “Incoming/Outgoing…” reports include records that were either sent or received or both, depending on the selection criteria
    4. Other reports start with different titles, depending on their specific function, such as “Scorecards..” for agents and offices
  6. Advanced reports are where most of the development occurs due to considerations such as formatting issues and smart phone use

What are ‘Standard’ Reports?

  1. Standard reports may be accessed over the Internet, but do not have the same formatting as the Advanced reports.  Page numbers, column headings are other considerations may be missing with Standard reports.
  2. Entering filtering criteria is not always as easy with Standard reports.
  3. Very little new programming is done with the older Standard reports, though they remain popular with many and there are no plans to disable them.

What about the ‘Miscellaneous’ Reports?

  1. The Miscellaneous reports are ones that are unique to certain situations.  For example there are many reports that are available only to members of Cartus.  They are included in the this section
  2. Some customers have their own customized reports that fall into this section

What are the new Advanced Reports now available?

  1. Incoming/Outgoing by Category/Affinity
  2. Incoming/Outgoing by Firm
  3. Incoming/Outgoing by Network/Anagram
  4. Incoming/Outgoing by Office
  5. Incoming/Outgoing by Referral Status
  6. Incoming/Outgoing by Referral Type

 

Check out the new reports by clicking REPORTS from the Referrals List page, then browse the ones starting with “Incoming/Outgoing…” and click the ‘View Sample’.  You’ll see a quick view of what to expect.

 

‘LIVE’ Training Seminars in Las Vegas and Phoenix

Two ‘Live’ Training Seminars have been announced for late February; one in Las Vegas and one in Phoenix.  Here is your chance to meet in person with members of the ReloSpec Team and learn how to do all those cool things you keep hearing about.

And, for those of you who cannot attend in person, the Phoenix Training Seminar sessions will be available over the Internet!  You can attend the morning session (9:00-11:00 Mountain time) or the afternoon session (1:00-3:00 Mountain time) or both!  (Register for either, or both sessions below.)

Cost to attend either ‘Live’ event in person is $195 and includes a catered lunch, if paid by 31 JAN 2013.  NOTE: If the registration fee is paid after 31 JAN 2013, the cost is $245.  Within 1 business day of registration you’ll receive an invoice via email.

Cost to attend the Phoenix Seminar via the Internet is just $39 for each Morning and Afternoon session, or $69 for both.

Las Vegas Training Seminar (in person)
WHEN:         Monday, February 25th, 2013 from 9:00AM-4:00PM
COST:           $195/person; includes a catered lunch  (After 31 JAN 2013 cost is $245)
REGISTER:  https://www2.gotomeeting.com/register/720623946

Phoenix Training Seminar (in person)
WHEN:         Tuesday, February 26th, 2013 from 9:00AM-4:00PM
COST:             $195/person; includes a catered lunch  (After 31 JAN 2013 cost is $245)
REGISTER:  https://www2.gotomeeting.com/register/502914698

Phoenix Training Seminar; Morning session via Internet
WHEN:         Tuesday, February 26th, 2013 from 9:00AM-11:00AM (Mountain time)
COST:            $39/person   (After 31 JAN 2013 cost is $49/person)
REGISTER:   https://www2.gotomeeting.com/register/280688002

Phoenix Training Seminar; Afternoon session via Internet
WHEN:          Tuesday, February 26th, 2013 from 1:00PM-3:00PM (Mountain time)
COST:            $39/person   (After 31 JAN 2013 cost is $49/person)
REGISTER:   https://www2.gotomeeting.com/register/763367178

Click here to view the Proposed Agenda for the ‘Live’ Seminars

We look forward to seeing you at either Seminar; in person or via the Internet!

January & February Webinars Now Available

The January and February Web Seminar schedule is ready for your review.  Attend one of our Web Seminars and see how much more efficient you can be!  They’re fun, last just 30 minutes and they’re FREE!

Click here to view the Web Seminar schedule

And don’t forget to register for one of the all-day Training Seminars.  There is one in Las Vegas on Monday, February 25th and one in Phoenix on Tuesday, February 26th.  The all-day Seminars are $195/person and include a catered lunch.  To see the Proposed Agenda for the all-day Training Seminars click here.

December Webinars are Now Available

Ready to invest 30 minutes in making your Relocation Specialist use more effective?  Attend one of our Web Seminars and see how much more efficient you can be!  They’re fun and they’re FREE!

And don’t forget to register for one of the all-day Training Seminars.  There is one in Las Vegas on Monday, February 25th and one in Phoenix on Tuesday, February 26th.  The all-day Seminars are $195/person and include a catered lunch.  To see the Proposed Agenda for the all-day Training Seminars click here.

To see the list of webinars and to register, click here

Free ReloSpec ‘Mobile’ App for Smart Phones and PCs!

The Relocation Specialist (ReloSpec) Mobile App is now better than ever!  Using your smart phone, go to www.ReloSoftware.com and click the ‘Relocation Specialist Login’ link at the top of the page.  If you’re accessing the page from a smart phone, the ‘Mobile’ mode will be automatically selected.  There is no special app to download or install.  Simple and FREE for all ReloSpec users.

The whole look and feel of the ‘Mobile’ mode is cleaner-looking, simpler to navigate and easier to use.  You have access to all the normal features such as AutoPilot, Action Plans, Notes, Closing, Forms and even Reports, plus a couple new ones not available in the Classic (non-Mobile) version.

PC users may select the Mobile ‘Theme’ in the Users table and when using a PC the Mobile version will always be selected automatically without remembering to click the ‘Mobile’ checkbox on the Main Menu page.  It is expected that many PC users will opt for the Mobile Theme (and version) because of the cleaner presentation of data and new options.

The Mobile version works well with PCs, smart pads and smart phones.  If it can connect to the Internet, it will work.  We invite you to check out the new Mobile version of ReloSpec and let us know what you think.

Are You Using the Custom Email Signature Yet?

A few months ago we greatly enhanced your ability to customize each user’s profile, including the ability to create your own Email Signature.  We have converted all Letters that are available in the FORMS page so that they use the Email Signature from the User’s table.

Many have updated their user settings to include images, links to their email address and links to their company web address.  Some have even added a link in the signature to open the Referral Submit Form to allow addressees the ability to submit referrals directly to their database!  Cool!

But many have not yet updated their Email Signature.  Why not?  It is easy to do, doesn’t take much time and you can choose between four different templates to help you get started.  Imagine all emailed letters from your ReloSpec database having a signature that looks like this:

The Relocation Team

Barb, Kathryn and Tim
Outbound Referrals and Pre-Marketing Managers

(402) 426-9542 – Direct
(402) 426-2169 – Fax
info@prosws.com
Click here to Submit a Referral!

To get started, from the Main Menu page, click ‘Utility Settings’, ‘Users’, select the name and click the pencil to make changes. While you’re there you can change Passwords, choose between nine (9!) different Themes (color combinations) and make other selections to customize your ReloSpec experience.

Let us know if you need help with any of the Users table settings or any ReloSpec issue. We’re here to help you!